Privacy policy

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Collection of Personal Information

"Personal Information" means information relating to an individual that can identify a specific individual by name, date of birth, or other description contained in such information (including information that can be easily matched with other information and thereby identify a specific individual).

The website operated by Infinite Loop Co., Ltd. (the "Company") and the various services provided and operated by the Company (collectively, the "Company Services") may collect Personal Information. The Company will also disclose the purposes for which such Personal Information is used.

Use of Personal Information

The Company may use collected Personal Information for the following purposes:

  1. To verify identity and perform authentication
  2. To provide after-sales support and to respond to inquiries and complaints
  3. To respond to inquiries regarding the Company and the Company Services, and to notify users of matters necessary for the operation of the Company Services (including by email)
  4. To maintain the systems of the Company Services, address defects, improve and enhance services, and develop new services
  5. To conduct the Company's recruitment activities (including accepting applications, screening, communication, and hiring decisions)
  6. For other purposes separately specified for each of the Company's services

Provision of Personal Information to Third Parties

The Company may provide Personal Information to third parties in the following cases:

  1. Where the individual has given consent
  2. Where disclosure is requested by a court, public prosecutor's office, police, tax authority, bar association, or other organization with equivalent authority
  3. Where disclosure to an insurance company is necessary to make an insurance claim
  4. Where the Company outsources all or part of its operations to a third party
  5. Where disclosure is made to a person who owes a confidentiality obligation to the Company
  6. Where necessary to exercise the Company's rights
  7. Where disclosure is made to a successor in connection with a merger, business transfer, or other succession of business
  8. Where permitted under the Act on the Protection of Personal Information or other applicable laws and regulations

Disclosure of Personal Information

When the Company receives a request from the individual to disclose Personal Information, the Company will disclose it to the individual without delay. However, if disclosure falls under any of the following, the Company may decide not to disclose all or part of the information, and will notify the individual of such decision without delay:

  1. Where there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
  2. Where there is a risk of significantly hindering the proper execution of the Company's business
  3. Where disclosure would violate other laws or regulations

Correction, etc. of Personal Information

If a user requests correction, addition, deletion, suspension of use, or erasure of the user's Personal Information, the Company will respond within a reasonable period after confirming the user's identity. If you wish to make such a request, please contact the inquiry desk listed below.

Updates to This Privacy Policy

In order to protect Personal Information, the Company may revise this Privacy Policy in response to changes in laws and regulations or as otherwise necessary. In such case, the latest Privacy Policy will be posted on the website of the Company Services.

Disclaimer

Neither the Company nor the Company Services is involved in the management of customers' IDs and passwords. If an ID and password are used by a third party due to a customer's negligence, there is a possibility that the registered Personal Information may be viewed. When using the Company Services, please take responsibility for the use and management of your ID and password, and exercise sufficient care to prevent mistakes in use or unauthorized use by third parties.

Contact

For inquiries regarding the handling of Personal Information in connection with the Company Services, requests for correction, etc., and the exercise of rights described in this Privacy Policy, please contact us at the address below.

[Information of the Personal Information Handling Business Operator]
Sapporo Factory Ichijo-kan, 1-1 Kita 1-jo Higashi 4-chome, Chuo-ku, Sapporo, Hokkaido, Japan
Infinite Loop Co., Ltd.
Representative: Masahiro Ono, President & CEO (Personal Information Protection Manager)
E-Mail: info@infiniteloop.co.jp

[Established: June 1, 2007]
[Revised: February 19, 2026]